With the advent of consumer ecommerce, we have witnessed dramatic change in India with consumers shifting in hordes from offline and buying online for better selection, pricing and convenience. The likes of Amazon & Flipkart along with a whole host of vertical ecommerce & mobile commerce players have been able to change consumer behaviour by solving real problems and getting unique solutions to the Indian market such as Cash on Delivery, Easy & reliable returns and delivery into rural & less accessible areas.
Having said that, business customers have their own unique requirements different from an individual customer. Business customers are increasingly looking to have the convenience of ecommerce and mobile ordering and yet be able to retain control, get credit and drive standardization of what is consumed in their business.
Today in India, Workstore is the No 1 B2B brand which delivers everything required to run offices and workspaces.
It simplifies the ordering and procurement process for the Admin and Purchase Managers. The business user can browse a vast array of products using an elegantly simple interface, rich in customization and business features, but most important of all—available anywhere anytime.
The business registration is a step-by-step process involving submission and verification of business documents online. Once approved and registered, all the online commerce features are seamlessly available over the fluid interface that makes browsing easy and ordering swift &hassle free. The really powerful features of this tool are the specific business advantages that distinguish it from the common B2C online shopping apps. Let’s look at some of the key ones:
- Online purchase with business credit :
Business customers rarely use credit cards and do not like to pay cash on delivery. In-fact they would like to reduce the use of petty cash and ensure payments are made through a banking channel. Credit is also important from a working capital cycle perspective and the Workstore enables a check-out on credit for the business user. Business customers just need to create an account and the Workstore team does a quick appraisal and assigns a credit limit at a company level. The ordering and checkout therefore skips the regular payment steps and is really quick & fast.
- Customized price lists and catalogues
A business customer often buys in large quantity and throughout the year. They like prices which are in line with their buying volume and fixed for a period of time. Workstore can display a custom catalog having only products which have been approved by the company to be displayed to all its users across multiple locations and at prices which are negotiated in a contract.
- Quantity of purchase
While online B2C purchases in general, restrict the quantity of purchase, Workstore allows registered businesses to buy according to their requirements.
- Workflow approvals
Workstore mirrors the in-situ procurement process prevalent for businesses by integrating an approval workflow or a budget-guided workflow within the online buying process. The shared-responsibility inspires a higher degree of confidence, transparency and assurance in a low-accountability area like office supplies—riddled with maverick spends and purchases.
- Adaptable to business scale
The customization features & product range allows businesses of any size—from large enterprises, mid-size companies, to small-size startups—to transact comfortably extracting the full value of a structured relationship.
- Back-end integration
Workstore seamlessly integrates with the popular ERP systems of the customer businesses to avoid duplication of processes and ease of doing business. This instant visibility and control to the procurement authority, goes a long way to build comfort and confidence of buying.
Workstore has more than 7500+ products available across categories to meet every kind of Office Supply needs for every kind of businesses. The principal categories are classified as:
- Cleaning (Personal & Housekeeping)
- Pantry (Supplies & Consumables)
- Pantry (Supplies & Consumables)
- Corporate Gifting (Can be customized to business requirement including Gift Vouchers from leading retail brands)
- Office Furniture
- Ink & Toner
Workstore offers great long term value by transparent pricing and invoicing, 100% genuine products and an array of choices, savings, compliance, spend control and benefiting the businesses with manufacturer discounts.